Phone: 800-522-3858
Fax: 805-522-7171
Email: info@crfsonline.com
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Commercial Collections

Commercial Collection Services

Collections Services CRFSolutions' collection strategy is to maximize financial returns for our clients. A variety of factors influence our collection strategy, including optimizing productivity, emphasizing the importance of the each phone contact, developing and implementing specialized work flow procedures custom designed for each client. Our processes include continuous, measurements of quality, prioritization of accounts, and responding quickly to our clients´ requests.

The steps utilized to meet performance objectives include processes designed and developed from years of experience. Our approach addresses the unique recovery issues associated with each industry we serve. Additionally, our training programs promote effective negotiation skills in order to reach a satisfactory and fair solution. By promoting effective negotiation skills and focusing on the unique recovery issues associated with each industry, we maintain the dignity of the customer and improve the financial return for our clients.

CRFSolutions' primary goal is to deliver cost-effective alternatives to managing non-value-added receivables management processes, thereby freeing the client's internal resources and allowing organizations to focus on their core competencies.


Testimonial

" We have been doing business with your company for about 8 years. In my 40 years in the credit business, I have never been happier with a collection agency than I am with yours. You have met our every need and most importantly, the collection percentage has been maintained at a high level. Coca-Cola would highly recommend your company to anyone needing a higher lever of collection. "
Client: Coca-Cola

What you do speaks so loudly that I cannot hear what you say.

- Ralph Waldo Emerson