Phone: 800-522-3858
Fax: 805-522-7171
Email: info@crfsonline.com
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Commercial Collections

Commercial Collection Services

Collections Services CRFSolutions' collection strategy is to maximize financial returns for our clients. A variety of factors influence our collection strategy, including optimizing productivity, emphasizing the importance of the each phone contact, developing and implementing specialized work flow procedures custom designed for each client. Our processes include continuous, measurements of quality, prioritization of accounts, and responding quickly to our clients´ requests.

The steps utilized to meet performance objectives include processes designed and developed from years of experience. Our approach addresses the unique recovery issues associated with each industry we serve. Additionally, our training programs promote effective negotiation skills in order to reach a satisfactory and fair solution. By promoting effective negotiation skills and focusing on the unique recovery issues associated with each industry, we maintain the dignity of the customer and improve the financial return for our clients.

CRFSolutions' primary goal is to deliver cost-effective alternatives to managing non-value-added receivables management processes, thereby freeing the client's internal resources and allowing organizations to focus on their core competencies.


Testimonial

" You have always done an outstanding job with our 3rd party collections.  What has distinguished CRFS over the years is a tremendous dedication and flexibility you have demonstrated to us.  Some of the recent work you have completed with regards to technology improvements and process flow documentation and redesign has been extraordinary.  As a credit executive for over 20 years, this is a first for me "
Client: United Rentals

I believe the true road to preeminent success in any line is to make yourself master in that line. I have no faith in the policy of scattering one's resources, and in my experience I have rarely if ever met a man who achieved preeminence in money making.. certainly never one in manufacturing.. who was interested in many concerns.

- Andrew Carnegie